SECURITY
How the account is held.
Your Pro-Com session lives in this browser. Sign out from the dashboard when you are on a shared machine. The password you chose at signup is checked on every login. Change the name, phone, and country from Settings any time you are signed in.
Balances
Deposits, withdrawals, and spot fills write a ledger line with a time and a note. That ledger is the record the desk will use if you write support@pro-com.app about a missing credit. Withdrawals cannot exceed the asset balance. The form tells you the available amount instead of pretending the send happened.
What we will not ask for
The desk will not ask you to read a password aloud or to install a remote-access tool. Verification asks for country and purpose, not a photo of a document on this form. If a message claims to be Pro-Com and asks for something else, call 1 707-563-9806 and ask whether we sent it.
Where to reach a person
237 Kearny St., Suite 102, San Francisco, CA 94108. support@pro-com.app. 1 707-563-9806. Weekdays 8:00–18:00 Pacific.